Supermicro X9DRH-ITF User Manual Page 71
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- Table of contents
- TROUBLESHOOTING
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Chapter 3: Troubleshooting
troubleshooting services. They should know of any possible problem(s) with the
specic system conguration that was sold to you.
1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked
Question' (FAQ) sections in this chapter or see the FAQs on our website
(http://www.supermicro.com/) before contacting Technical Support.
2. BIOS upgrades can be downloaded from our website (http://www.supermicro.
com).
3. If you still cannot resolve the problem, include the following information when
contacting Supermicro for technical support:
•Motherboard model and PCB revision number
•BIOS release date/version (This can be seen on the initial display when your
system rst boots up.)
•System conguration
4. An example of a Technical Support form is on our website at (http://www.
supermicro.com).
•Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached by
e-mail at [email protected].
3-3 Frequently Asked Questions
Question: What are the various types of memory that my motherboard can
support?
Answer: The motherboard supports Registered (RDIMM)/Load Reduced (LRDIMM)
ECC or Unbuffered (UDIMM) ECC/Non-ECC DDR3 DIMM modules. It is strongly
recommended that you do not mix memory modules of different speeds and sizes.
Please follow all memory installation instructions given on Section 2-4 in Chapter 2.
Question: How do I update my BIOS?
It is recommended that you do not upgrade your BIOS if you are not experiencing
any problems with your system. Updated BIOS les are located on our website
at http://www.supermicro.com. Please check our BIOS warning message and the
information on how to update your BIOS on our website. Select your motherboard
model and download the BIOS le to your computer. Also, check the current BIOS
revision to make sure that it is newer than your BIOS before downloading. You can
- X9DRH-7F 1
- X9DRH-iF 1
- X9DRH-7TF 1
- X9DRH-iTF 1
- About This Motherboard 3
- Manual Organization 3
- Contacting Supermicro 5
- Table of Contents 6
- Chapter 3 Troubleshooting 8
- Chapter 4 BIOS 8
- Chapter 1 9
- Overview 9
- CLOSE 1st 11
- OPEN 1st 11
- LANE1/2/3/4 18
- 1-3 Special Features 20
- 1-4 PC Health Monitoring 20
- 1-5 ACPI Features 21
- 1-6 Power Supply 21
- 1-7 Super I/O 22
- Manageability Engine (ME) 23
- •RMCP+ protocol supported 24
- Chapter 2 25
- Installation 25
- Product Disposal 27
- Precautions 28
- Unpacking 28
- WARNING! 29
- X9DRH-7F/iF/7TF/iF 35
- Chapter 2: Installation 37
- •Phillips Screwdriver 39
- •Pan head screws (9 pieces) 39
- Installing the Motherboard 40
- USB 4, 6 42
- Pin # Denition 42
- Pin # Denition 42
- 3. IPMI_LAN 44
- Front Control Panel 45
- B. PWR LED 46
- A. HDD LED 47
- B. NIC1 LED 47
- C. NIC2 LED 47
- A. OH/Fail/PWR Fail LED 48
- B. PWR Supply Fail 48
- A. Reset Button 49
- B. PWR Button 49
- 2-7 Connecting Cables 50
- Standby Power 53
- 2-8 Jumper Settings 57
- SAS Enable 60
- Jumper Settings 60
- 1-2 Enabled (Default) 60
- 2-3 Disabled 60
- C Bus to PCI-Exp. Slots 61
- LAN 1/LAN 2 62
- IPMI LAN 62
- (X8ST3-F) 62
- BMC Heartbeat LED 63
- Chapter 3 67
- Troubleshooting 67
- No Video 68
- System Boot Failure 68
- Memory Errors 69
- •System conguration 71
- Chapter 4 73
- 4-2 Main Setup 74
- Boot Feature 76
- •Type of CPU 77
- •CPU Signature 77
- •Microcode Patch 77
- Socket 1 CPU Information 78
- ChipsetConguration 82
- North Bridge 82
- QPIConguration 83
- DIMMConguration 84
- South Bridge 86
- SATAConguration 87
- SCUConguration 88
- PCIe/PCI/PnPConguration 88
- SuperIOConguration 90
- SerialPort1Conguration 90
- SerialPort2Conguration 90
- Console Redirection Settings 91
- ACPI Settings 94
- •ME BIOS Interface 96
- •ME Version 96
- 4-4 Event Logs 97
- 4-5 IPMI 99
- BMCNetworkConguration 100
- 4-6 Boot 101
- 4-7 Security 102
- 4-8 Save & Exit 103
- BIOS Error Beep Codes 105
- Appendix A 105
- Appendix B 107
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