Supermicro X10SDV-TLN4F User Manual Page 61
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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3-3
Chapter 3: Troubleshooting
3-2 Technical Support Procedures
Before contacting Technical Support, please make sure that you have followed all
the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro
does not sell directly to end users, so it is best to rst check with your distributor or
reseller for troubleshooting services. They should know of any possible problem(s)
with the specic system conguration that was sold to you.
1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked
Question' (FAQ) sections in this chapter or see the FAQs on our website (http://
www.supermicro.com/support/faqs/) before contacting Technical Support.
2. BIOS upgrades can be downloaded from our website at (http://www.supermicro.
com/support/bios/).
Note: Not all BIOS can be ashed. It depends on the boot block code of
the BIOS.
3. If you've followed the instructions above to troubleshoot your system, and still
cannot resolve the problem, then contact Supermicro's technical support and
provide them with the following information:
• Motherboard model and PCB revision number
•BIOS release date/version (this can be seen on the initial display when your
system rst boots up)
•System conguration
•An example of a Technical Support form is on our website at (http://www.super-
micro.com/RmaForm/).
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can be
reached by e-mail at support@supermicro.com, by phone at (408) 503-8000,
option 2, or by fax at (408) 503-8019.
- X10SDV-TLN4F 1
- X10SDV-F 1
- About This Motherboard 3
- Manual Organization 3
- Contacting Supermicro 5
- Table of Contents 6
- •Six (6) SATA cables 9
- •One (1) I/O shield 9
- Chapter 1: Introduction 11
- X10SDV-F Motherboard Image 11
- Important Notes to the User 12
- Motherboard Features 16
- 1-2 Processor Overview 19
- 1-3 Special Features 20
- 1-4 PC Health Monitoring 20
- 1-5 ACPI Features 21
- 1-6 Power Supply 21
- Chapter 2 23
- Installation 23
- Product Disposal 25
- Precautions 26
- Unpacking 26
- Tools Needed 27
- Location of Mounting Holes 27
- Installing the Motherboard 28
- 2-4 Memory Support 29
- Removing DIMM Memory Modules 30
- 2-5 Connectors/IO Ports 31
- COM1 Pin Layout 32
- E. IPMI LAN 33
- Universal Serial Bus (USB) 34
- A. UID Switch 35
- B. Rear UID LED 35
- C. Front UID LED 35
- Front Control Panel 36
- A. PWR LED 37
- A. HDD LED 38
- B. NIC1 Activity LED 38
- C. NIC2 Activity LED 38
- A. (Blue) UID LED 39
- A. Reset Button 40
- B. PWR Button 40
- 2-6 Connecting Cables 41
- A. SMBus Header 43
- B. DOM Power 43
- B. Standby Power 45
- A. I-SGPIO1 46
- B. I-SGPIO2 46
- C. JGPIO1 46
- Chapter 2: Installation 47
- NVMe I2C Header 47
- 2-7 Jumper Settings 48
- PCI Slot_SMB Enable 49
- Jumper Settings 49
- Pin# Denition 49
- 1-2 Enabled 49
- 2-3 Disabled (Default) 49
- A. ME Recovery 51
- B. Manufacturing Mode 51
- A. BIOS Recovery 52
- B. PCH SMBus Header 52
- A. LAN Port Enable/Disable 53
- B. 10Gb LAN Ports 53
- 2-8 Onboard Indicators 54
- B. OH/PWR Fail/Fan Fail LED 55
- A. UID LED 56
- 2-9 SATA Connections 57
- Chapter 3 59
- Troubleshooting 59
- Memory Errors 60
- •System conguration 61
- Battery Removal 63
- Proper Battery Disposal 63
- Battery Installation 63
- Chapter 4 65
- 4-2 Main Setup 66
- Boot Feature 68
- Power Conguration 69
- CPU Conguration 70
- CPU P State Control 72
- CPU HWPM State Control 73
- CPU C State Control 73
- CPU T State Control 74
- Chipset Conguration 75
- North Bridge 75
- IIO Conguration 75
- IIO1 Conguration 75
- IOAT (Intel 76
- VT for Directed I/O (VT-d) 76
- Memory Conguration 76
- •DIMMA1 77
- •DIMMB1 77
- •DIMMA2 77
- •DIMMB2 77
- •USB Conguration 78
- •USB Module Version 78
- •USB Devices 78
- SATA Conguration 79
- PCIe/PCI/PnP Conguration 81
- Super IO Conguration 82
- ACPI Settings 88
- 4-4 Event Logs 89
- View SMBIOS Event Log 90
- 4-5 IPMI 91
- BMC Network Conguration 92
- •System Mode 94
- •Secure Boot 94
- •Vendor Keys 94
- Platform Key (PK) 95
- Key Exchange Key (KEK) 95
- Authorized Signatures 96
- Forbiden Signatures 96
- Authorized TimeStamps 96
- •Boot Option #1 97
- •Boot Option #2 97
- •Boot Option #3 97
- •Boot Option #4 97
- •Boot Option #5 97
- 4-8 Save & Exit 99
- Appendix A 101
- BIOS Error Beep Codes 101
- Appendix B 103
- B-2 Installing SuperDoctor5 104
- Appendix C 105
- Appendix D 109
- Dual Boot Block 109
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