Supermicro X8DTH-IF User Manual Page 61
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- TROUBLESHOOTING
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3-3
Chapter 3: Troubleshooting
3-2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, please
note that as a motherboard manufacturer, Supermicro does not sell directly to end-
users, so it is best to fi rst check with your distributor or reseller for troubleshooting
services. They should know of any possible problem(s) with the specifi c system
confi guration that was sold to you.
Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked 1.
Question' (FAQ) sections in this chapter or see the FAQs on our website
(
http://www.supermicro.com/support/faqs/) before contacting Technical Sup-
port.
BIOS upgrades can be downloaded from our website at 2.
(http://www.supermi-
cro.com/support/bios/
).
If you still cannot resolve the problem, include the following information when 3.
contacting Supermicro for technical support:
Motherboard model and PCB revision number
•
BIOS release date/version (this can be seen on the initial display when your •
system fi rst boots up)
System confi guration
•
An example of a Technical Support form is on our website at • (http://www.super-
micro.com/support/contact.cfm).
Distributors: For immediate assistance, please have your account number ready
•
when placing a call to our technical support department. We can be reached by
e-mail at [email protected] or by fax at: (408) 503-8000, option 2.
3-3 Frequently Asked Questions
Question: What are the various types of memory that my motherboard can
support?
Answer: The X8DTH-6/X8DTH-6F/X8DTH-i/X8DTH-iF has 12 240-pin DIMM slots
that support up to 96 GB of Reg. ECC or up to 24 GB of Unbuffered ECC/Non-ECC
DDR3 1333/1066/800 MHz SDRAM modules. It is strongly recommended that you
do not mix memory modules of different speeds and sizes. Please follow all memory
installation instructions given on Section 2-4 in Chapter 2.
- USER’S MANUAL 1
- Release Date: Feb. 16, 2010 2
- Manual Revision 1.0c 2
- About this Manual 3
- About this Motherboard 3
- Manual Organization 3
- Contacting Supermicro 5
- Table of Contents 6
- Chapter 3 Troubleshooting 7
- Chapter 4 BIOS 8
- Chapter 1 9
- Introduction 9
- Rev. 2.0 11
- Chapter 1: Introduction 13
- 1-2 Chipset Overview 17
- 1-3 Special Features 18
- 1-4 PC Health Monitoring 18
- 1-5 ACPI Features 19
- 1-6 Power Supply 19
- 1-7 Super I/O 20
- X8DTH-6F/iF Only) 20
- Chapter 2 23
- Installation 23
- Installing a CPU Heatsink 27
- Removing the Heatsink 28
- 2-4 Memory Installation 29
- Chapter 2: Installation 31
- Back Panel Connectors 32
- 1. Backpanel USB 0 35
- 2. Backpanel USB 1 35
- 3. Front panel USB 3 35
- 4. Front panel USB 4/5 35
- 5. Front panel USB 6/7 35
- 2. Front Control Panel 37
- B. PWR LED 38
- A. HDD LED 39
- B. NIC1 LED 39
- C. NIC2 LED 39
- A. OH/Fan Fail LED 40
- B. PWR Supply Fail 40
- A. Reset Button 41
- B. PWR Button 41
- 2-6 Connecting Cables 42
- 2-7 Jumper Settings 49
- SAS Enable/Disable 52
- Jumper Settings 52
- Pins 1-2 Enabled (Default) 52
- Pins 2-3 Disabled 52
- 2-8 Onboard LED Indicators 53
- A SAS error occurs 55
- 2-9 SATA and SAS Connections 57
- Chapter 3 59
- Troubleshooting 59
- No Video 60
- Memory Errors 60
- • (http://www.super 61
- Chapter 4 63
- 4-2 Main Setup 64
- Boot Features 66
- Processor and Clock Options 67
- Advanced Chipset Control 70
- CPU Bridge Confi guration 70
- IDE/SATA Confi guration 73
- PCI/PnP Confi guration 76
- Remote Access Confi guration 77
- Hardware Health Monitor 78
- ACPI Confi guration 81
- IPMI Confi guration 83
- View BMC System Event Log 83
- Set LAN Confi guration 84
- Event Log Confi guration 85
- 4-4 Security Settings 86
- 4-5 Boot Confi guration 87
- Hard Disk Drives 88
- Removable Drives 88
- CD/DVD Drives 88
- 4-6 Exit Options 88
- Appendix A 91
- BIOS Error Beep Codes 91
- Appendix B 93
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