Supermicro A1SRM-2758F User Manual Page 57
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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3-3
Chapter 3: Troubleshooting
2. BIOS upgrades can be downloaded from our website at (http://www.supermicro.
com/support/bios/).
Note: Not all BIOS can be ashed. Some cannot be ashed; it depends
on the boot block code of the BIOS.
3. If you've followed the instructions above to troubleshoot your system, and still
cannot resolve the problem, then contact Supermicro's technical support and
provide them with the following information:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your
system rst boots up)
•System conguration
•An example of a Technical Support form is on our website at (http://www.super-
micro.com/support/rma/rma.cfm).
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can be
reached by e-mail at support@supermicro.com, by phone at: (408) 503-8000,
option 2, or by fax at (408)503-8019.
3-3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: The A1SAM/A1SRM Series motherboard supports up to 64 GB of unbuf-
fered ECC or Non-ECC DDR3 DIMM (1.5V, 1.35V, 1600/1333 MHz). See Section
2-3 for details on installing memory.
Question: How do I update my BIOS?
Answer: We do NOT recommend that you upgrade your BIOS if you are not
experiencing any problems with your system. Updated BIOS les are located on
our website at http://www.supermicro.com/support/bios/. Please check our BIOS
warning message and the information on how to update your BIOS on our web
site. Select your motherboard model and download the BIOS ROM le to your
computer. Also, check the current BIOS revision to make sure that it is newer than
your BIOS before downloading. You may choose the zip le or the .exe le. If you
choose the zipped BIOS le, please unzip the BIOS le onto a bootable device or
a USB pen/thumb drive. To ash the BIOS, run the batch le named "ami.bat" with
- A1SAM-2750F 1
- A1SAM-2550F 1
- A1SRM-2758F 1
- A1SRM-2558F 1
- About This Motherboard 3
- Manual Organization 3
- Contacting Supermicro 5
- Table of Contents 6
- Chapter 3 Troubleshooting 7
- Chapter 4 BIOS 7
- •Six (6) SATA cables 9
- •One (1) I/O shield 9
- Chapter 1: Introduction 11
- A1SAM/A1SRM Series 12
- Rev. 1.01 12
- Motherboard Features 15
- A1SAi-2750F 16
- AVOTON SOC 17
- 1-2 Processor Overview 18
- 1-3 Special Features 19
- 1-4 PC Health Monitoring 19
- 1-5 ACPI Features 19
- 1-6 Power Supply 20
- Chapter 2 21
- Installation 21
- Product Disposal 23
- Precautions 24
- Unpacking 24
- 2-3 Memory Support 25
- Populating Memory Modules 26
- DIMM Installation 26
- Installing the Motherboard 29
- 2-5 Connectors/IO Ports 30
- Pin # Denition 31
- Pin # Denition 31
- A. UID Switch 33
- C. Front UID LED 33
- Front Control Panel 34
- A. NMI Button 35
- B. PWR LED 35
- A. HDD LED 36
- B. NIC1 (LAN1) LED 36
- C. NIC2 (LAN2) LED 36
- D. JPK1: LAN3/4 LED 36
- A. (Blue) UID LED 37
- B. (Red) OH/Fan Fail/PWR 37
- Fail LED 37
- C. PWR Fail 37
- A. Reset Button 38
- B. PWR Button 38
- 2-6 Connecting Cables 39
- A. Fan 1 40
- B. Fan 2 40
- C. Fan 3 40
- D. Chassis Intrusion 40
- A. Internal Buzzer 41
- B. PWR LED/ 41
- Speaker Header 41
- A. DOM PWR 42
- B. Overheat LED Header 42
- A. PWR SMBus 44
- B. SMBus for IPMI 44
- Chapter 2: Installation 45
- GLAN Enable 46
- Jumper Settings 46
- Pin# Denition 46
- 1-2 Enabled (default) 46
- 2-3 Disabled 46
- A. Watch Dog Enable 48
- B. VGA Enable 48
- USB Wake_UP Enable 49
- Pins 1-2 USB Wake_up Enable 49
- Pins 2-3 Normal (Default) 49
- LAN 1/LAN 2 50
- IPMI LAN 50
- (X8ST3-F) 50
- Overheat/PWR Fail/Fan Fail 51
- LED Settings 51
- Solid Overheat 51
- Blinking PWR Fail or Fan Fail 51
- 2-9 SATA Connections 53
- Chapter 3 55
- Troubleshooting 55
- •System conguration 57
- Battery Removal 59
- Proper Battery Disposal 59
- Battery Installation 59
- Chapter 4 61
- 4-2 Main Setup 62
- Boot Feature 64
- Boot Conguration 64
- Power Conguration 65
- SATA Conguration 65
- •Model Name 66
- •Processor ID 67
- •Processor Frequency 68
- •Microcode Revision 68
- •L1 Cache RAM 68
- •L2 L1 Cache RAM 68
- •Processor Version 68
- •Total Memory 70
- •Memory Frequency 70
- •ECC Support 70
- •MRC Version 70
- •USB Module Version 71
- •USB Devices 71
- ACPI Settings 72
- Super IO Conguration 73
- Console Redirection Settings 74
- PCIe/PCI/PnP Conguration 77
- 4-4 IPMI Conguration 80
- 4-4 Event Logs 82
- •Error Code 83
- •Severity 83
- 4-5 Security Settings 84
- 4-6 Boot Settings 87
- •Boot Order #1 88
- 4-7 Save & Exit 89
- Appendix A 91
- BIOS Error Beep Codes 91
- Appendix B 93
- B-2 Installing SuperDoctor5 94
- Appendix C 95
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