Supermicro A1SRM-2758F User Manual Page 56
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- TROUBLESHOOTING
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3-2
A1SAM/A1SRM Series Motherboard User’s Manual
2. Use the speaker to determine if any beep codes exist. (Refer to Appendix A for
details on beep codes.)
3. Remove all memory modules and turn on the system. (If the alarm is on, check
the specications of memory modules, reset the memory or try a different one.)
Memory Errors (w/Video On but POST unable to complete)
1. Make sure that the DIMM modules are properly installed and fully seated in
the slots.
2. It is required that you use the memory modules of the same type and speed for
all DIMMs in the system. Do not use memory modules of different sizes, different
speeds, nor different types on the same motherboard.
3. Check for bad DIMM modules or slots by swapping modules between slots to
see if you can locate the faulty ones.
4. Check the switch of 115V/230V power supply.
Losing the System’s Setup Conguration
1. Please be sure to use a high quality power supply. A poor quality power supply
may cause the system to lose CMOS setup information. Refer to Section 1-6
for details on recommended power supplies.
2. The battery on your motherboard may be old. Check to verify that it still sup-
plies ~3VDC. If it does not, replace it with a new one.
3. If the above steps do not x the Setup Conguration problem, contact your
vendor for repairs.
3-2 Technical Support Procedures
Before contacting Technical Support, please make sure that you have followed all
the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro
does not sell directly to end users, so it is best to rst check with your distributor or
reseller for troubleshooting services. They should know of any possible problem(s)
with the specic system conguration that was sold to you.
1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked
Question' (FAQ) sections in this chapter or see the FAQs on our website (http://
www.supermicro.com/support/faqs/) before contacting Technical Support.
- A1SAM-2750F 1
- A1SAM-2550F 1
- A1SRM-2758F 1
- A1SRM-2558F 1
- About This Motherboard 3
- Manual Organization 3
- Contacting Supermicro 5
- Table of Contents 6
- Chapter 3 Troubleshooting 7
- Chapter 4 BIOS 7
- •Six (6) SATA cables 9
- •One (1) I/O shield 9
- Chapter 1: Introduction 11
- A1SAM/A1SRM Series 12
- Rev. 1.01 12
- Motherboard Features 15
- A1SAi-2750F 16
- AVOTON SOC 17
- 1-2 Processor Overview 18
- 1-3 Special Features 19
- 1-4 PC Health Monitoring 19
- 1-5 ACPI Features 19
- 1-6 Power Supply 20
- Chapter 2 21
- Installation 21
- Product Disposal 23
- Precautions 24
- Unpacking 24
- 2-3 Memory Support 25
- Populating Memory Modules 26
- DIMM Installation 26
- Installing the Motherboard 29
- 2-5 Connectors/IO Ports 30
- Pin # Denition 31
- Pin # Denition 31
- A. UID Switch 33
- C. Front UID LED 33
- Front Control Panel 34
- A. NMI Button 35
- B. PWR LED 35
- A. HDD LED 36
- B. NIC1 (LAN1) LED 36
- C. NIC2 (LAN2) LED 36
- D. JPK1: LAN3/4 LED 36
- A. (Blue) UID LED 37
- B. (Red) OH/Fan Fail/PWR 37
- Fail LED 37
- C. PWR Fail 37
- A. Reset Button 38
- B. PWR Button 38
- 2-6 Connecting Cables 39
- A. Fan 1 40
- B. Fan 2 40
- C. Fan 3 40
- D. Chassis Intrusion 40
- A. Internal Buzzer 41
- B. PWR LED/ 41
- Speaker Header 41
- A. DOM PWR 42
- B. Overheat LED Header 42
- A. PWR SMBus 44
- B. SMBus for IPMI 44
- Chapter 2: Installation 45
- GLAN Enable 46
- Jumper Settings 46
- Pin# Denition 46
- 1-2 Enabled (default) 46
- 2-3 Disabled 46
- A. Watch Dog Enable 48
- B. VGA Enable 48
- USB Wake_UP Enable 49
- Pins 1-2 USB Wake_up Enable 49
- Pins 2-3 Normal (Default) 49
- LAN 1/LAN 2 50
- IPMI LAN 50
- (X8ST3-F) 50
- Overheat/PWR Fail/Fan Fail 51
- LED Settings 51
- Solid Overheat 51
- Blinking PWR Fail or Fan Fail 51
- 2-9 SATA Connections 53
- Chapter 3 55
- Troubleshooting 55
- •System conguration 57
- Battery Removal 59
- Proper Battery Disposal 59
- Battery Installation 59
- Chapter 4 61
- 4-2 Main Setup 62
- Boot Feature 64
- Boot Conguration 64
- Power Conguration 65
- SATA Conguration 65
- •Model Name 66
- •Processor ID 67
- •Processor Frequency 68
- •Microcode Revision 68
- •L1 Cache RAM 68
- •L2 L1 Cache RAM 68
- •Processor Version 68
- •Total Memory 70
- •Memory Frequency 70
- •ECC Support 70
- •MRC Version 70
- •USB Module Version 71
- •USB Devices 71
- ACPI Settings 72
- Super IO Conguration 73
- Console Redirection Settings 74
- PCIe/PCI/PnP Conguration 77
- 4-4 IPMI Conguration 80
- 4-4 Event Logs 82
- •Error Code 83
- •Severity 83
- 4-5 Security Settings 84
- 4-6 Boot Settings 87
- •Boot Order #1 88
- 4-7 Save & Exit 89
- Appendix A 91
- BIOS Error Beep Codes 91
- Appendix B 93
- B-2 Installing SuperDoctor5 94
- Appendix C 95
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