Supermicro AOC-SAS2LP-H8IR User Manual download pdf (Page 7)

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Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required before

any warranty service will be rendered. You can obtain service by calling your vendor for

a Returned Merchandise Authorization (RMA) number. When returning to the

manufacturer, the RMA number should be prominently displayed on the outside of the

shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges will

be applied for all orders that must be mailed when service is complete.

For faster service, RMA authorizations may be requested online (http://

www.supermicro.com/support/rma/).

Whenever possible, repack the backplane in the original Supermicro box, using the

original packaging materials. If these are no longer available, be sure to pack the

backplane in an anti-static bag and inside the box. Make sure that there is enough

packaging material surrounding the backplane so that it does not become damaged

during shipping.

This warranty only covers normal consumer use and does not cover damages incurred

in shipping or from failure due to the alteration, misuse, abuse or improper maintenance

of products. A copy of Supermicro’s warranty is available at http://www.supermicro.com/

support/Warranty/ on Supermicro’s website.

During the warranty period, contact your distributor first for any product problems.

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Supermicro AOC-SAS2LP-H8IR User Manual Page 7