Supermicro X10SLV-Q User Manual download pdf (Page 62)

3-2

X10SLV/-Q Motherboard User's Manual

2. Use the speaker to determine if any beep codes exist. (Refer to Appendix A

for details on beep codes.)

3. Remove all memory modules and turn on the system. (If the alarm is on, check

the specs of memory modules, reset the memory or try a different one.)

Memory Errors

1. Make sure that the non-ECC SODIMM modules are properly installed and fully

seated in the slots.

2. Please check Section 2-3 and make sure that you are using the correct memory.

Also, it is recommended that you use the memory modules of the same type

and speed for all DIMMs in the system.

3. Check for bad DIMM modules or slots by swapping modules between slots to

see if you can locate the faulty modules.

4. Check the power supply voltage 115V/230V switch.

If You Lose the System’s Setup Conguration

1. Please be sure to use a high quality power supply. A poor quality power supply

may cause the system to lose the CMOS setup information. Refer to Section

1-5 for details on recommended power supplies.

2. The battery on your motherboard may be old. Check to verify that it still supplies

~3VDC. If it does not, replace it with a new one.

3. If the above steps do not x the Setup Conguration problem, contact your

vendor for repairs.

3-2 Technical Support Procedures

Before contacting Technical Support, please make sure that you have followed all

the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro

does not sell directly to end users, so it is best to rst check with your distributor or

reseller for troubleshooting services. They should know of any possible problem(s)

with the specic system conguration that was sold to you.

1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked

Question' (FAQ) sections in this chapter or see the FAQs on our website

(http://www.supermicro.com/support/faqs/) before contacting Technical

Support.

2. BIOS upgrades can be downloaded from our website at (http://www.supermicro.

com/support/bios/).

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Supermicro X10SLV-Q User Manual Page 62